Thank you for shopping with us! We kindly remind you that we do not accept returns. All exchanges are subject to approval. We can offer an exchange within 10 days from the date of receipt on items that are unused, unworn and have their tags attached. Discounted items are final sale, no exchanges.

You have 10 calendar days from the moment you received your order to notify us about why do you wish to exchange your Cynthia Buttenklepper piece. Please email us with all the details at customercare@cynthiabuttenklepper.com and we will notify right away. If the mail is sent 10 days before you received your purchase we will not be able to proceed.

Please do not return your purchase until we approve of the change. It is important to mention that the shipping cost for the return runs with the buyer.
In order to make an exchange you can change your item for another available piece or keep it as a store credit to use later on. You will receive a confirmation by e-mail when your return or exchange is complete.